Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- How are unmetered bills worked out?
- What is the cost of water per cubic metre or litre?
- What are rateable values?
- How are metered bills worked out?
- Can I revert to unmetered charges after a meter is fitted?
- Do you offer a live chat?
- Can I have a meter if I live in a flat?
- Can you reduce my bill due to illness or a medical condition?
- How is the rateable value of my property set?