Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- How can I get free water saving products?
- What is the cost of water per cubic metre or litre?
- Do you offer a live chat?
- My account is in credit. Can I claim this back?
- Who should I contact about a blocked drain?
- Can you reduce my bill due to illness or a medical condition?
- What are ‘section 24 sewers’?
- What kinds of jobs do you have?
- Can I apply for a discount if I receive benefits?
