Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- What is the cost of water per cubic metre or litre?
- How can I get free water saving products?
- Do you offer a live customer care service?
- What kinds of jobs do you have?
- What is WaterSure?
- When will I receive my bills?
- What is an assessed charge and how is it calculated?
- Can I have a meter if I live in a flat?
- Can you reduce my bill due to illness or a medical condition?