Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How do I contact your head office?
- How can I contact Wessex Water?
- How can I change my Direct Debit details?
- What is the cost of water per cubic metre or litre?
- How do we install a water meter?
- When will I receive bills?
- My account is in credit. Can I claim this back?
- What kinds of jobs do you have?
- How can I get a free Watersave pack?
- Where can I find plans of the pipework in my area?
