Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How are unmetered bills worked out?
- Can I revert to unmetered charges after a meter is fitted?
- How can I contact Wessex Water?
- What are rateable values?
- How often do you read my meter?
- Can I have a water meter if I rent my home?
- How do I set up a Direct Debit?
- Can I build over a sewer?
- Why are metered standing charges more than unmetered standing charges?
- Can I divert a sewer?