Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- What is the cost of water per cubic metre or litre?
- What is WaterSure?
- Do you offer a live customer care service?
- How can I get free water saving products?
- Can I apply for a discount if I receive benefits?
- Can you reduce my bill due to illness or a medical condition?
- What is an assessed charge and how is it calculated?
- How do we install water meters?
- Can I have a meter if I live in a flat?
