Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- What is the cost of water per cubic metre or litre?
- Do you offer a live chat?
- How can I get free water saving products?
- How do I get a refund on an overpayment?
- My account is in credit. Can I claim this back?
- Can I view my latest bill online?
- What is your billing contact number?
- When will I receive my bills?
- Who should I contact about a blocked drain?