Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- What is the cost of water per cubic metre or litre?
- Do you offer a live chat?
- How do I check if my home is metered?
- How can I get free water saving products?
- Can I revert to unmetered charges after a meter is fitted?
- How are unmetered bills worked out?
- How can I change or increase my Direct Debit payments?
- When will I receive my bills?
- What is your emergency contact number?
