Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- How can I contact Wessex Water?
- How are unmetered bills worked out?
- How can I change or increase my Direct Debit payments?
- Do you offer a live chat?
- Can I cancel my Direct Debit?
- How do I set up a Direct Debit?
- Can I divert a water main?
- Can I have a water meter if I rent my home?
- Can I revert to unmetered charges after a meter is fitted?
- Can I build over a sewer?
