Welcome to our FAQ hub
You will find answers to hundreds of frequently asked questions. You can search for answers above.
Frequently asked questions
Search for the answer to your question among those commonly asked by customers like you.
- What is the cost of water per cubic metre or litre?
- How do I contact your head office?
- How can I contact Wessex Water?
- Is WaterSure Plus your social tariff?
- Do you add fluoride to your water?
- How can I change my Direct Debit details?
- Do you offer a live customer care service?
- Where can I find plans of the pipework in my area?
- Can you reduce my bill due to illness or a medical condition?
- What kinds of jobs do you have?