Smart meters

Billing

1. Will my charges change on a smart meter?
2. I'm on assessed charges. How will I be impacted by a smart meter?
3. Will a smart meter affect my charges or bill frequency?
4. Do you offer different tariffs for customers with a smart meter?

Data

1. How accurate are smart meters?
2. Why can't I see my water use data if you are installing smart meters?
3. Will I be able to view data from my smart meter?
4. When will I be able to see the usage data from my smart meter?
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General

1. How do smart meters work?
2. Do I have to have a smart meter?
3. Why are you installing smart meters?
4. Do I need Wi-Fi to have a smart meter?
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Installation

1. Where will you fit my smart meter?
2. Will it be disruptive when smart meters are being installed?
3. Will you be doing any work at my property before you fit my smart meter?
4. I've received a letter about your ‘smart ready' work. When will it start?
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