Smart meters

Billing

1. Will my charges change on a smart meter?
2. Do you offer different tariffs for customers with a smart meter?
3. I'm on assessed charges. How will I be impacted by a smart meter?
4. Will a smart meter affect my charges or bill frequency?

Data

1. Will I be able to view data from my smart meter?
2. What data will smart meters collect?
3. How accurate are smart meters?
4. Do I have to send you my water use data from my smart meter?
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General

1. What is a smart meter?
2. Will I receive an in-home display?
3. Why are you installing smart meters?
4. Why are you starting in the Salisbury area?
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Installation

1. I've received a letter about your ‘smart ready' work. When will it start?
2. Will you be doing any work at my property before you fit my smart meter?
3. Do I have to be in when the smart meter is fitted?
4. When are you installing smart meters?
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