Bills and accounts / Problems paying

1. Can you reduce my bill due to illness or a medical condition?
2. Is WaterSure Plus your social tariff?
3. Can I get a discount on my water bill if I receive Pension Credit?
4. What will happen if I can't pay my water bill?
5. What is the Water Direct scheme?
6. What is Restart?
7. What is Assist?
8. How can I apply to your affordability schemes?
9. How can you help me if I am in debt?
10. Who can I talk to about help with my bills?
11. What are your flexible payment plans?
12. What can I do if I have problems paying online?