Bills and accounts / Your online account

1. Can I view my latest bill online?
2. How do I log into my online account?
3. How can I view and print a copy of my bill through my online account?
4. How do I create an online account?
5. How do I close my online account?
6. Why can't I view my bills online?
7. Why is my payment not showing in my online account?
8. How do I change the email address for my online account?
9. Why can I only see my old address in my online account?
10. Do you offer a discount or incentive to create an online account?
11. I have moved home. Will the login details for my online account be the same?
12. When will I receive my first paperless bill?