Help and advice

Bag it and bin it

1. How should I dispose of cooking fat?
2. What can I flush down my toilet?
3. Can I get a fat trap from you?
4. What causes blocked sewers?
5. See more

Leakage

1. Is there a call-out charge for leaks?
2. I am a Bristol Water customer. How do I report a problem?
3. How do I spot and report a leak?
4. Will I have to pay for repairs to my private supply pipe?
5. See more

Plumbing

1. Why do I have low water pressure?
2. Who is responsible for maintaining stop taps?
3. What should I do if I notice a problem with a manhole or drain cover?
4. What is my water pressure?
5. See more

Saving water

1. How can I get a free Watersave pack?
2. How much water do average households use?
3. Can I have a water check?
4. How can I estimate how much water I use?
5. See more

Sewer flooding

1. What should I do about a sewage leak or if my property is flooded with sewage?
2. Who is responsible if a sewer floods?
3. Why is the road outside being dug up?
4. What will happen if you plan work outside my property?

Water meters

1. Is my home metered?
2. Where is my meter located?
3. Can I have a meter if I live in a flat?
4. When buying a house does the new owner have to keep the water meter?
5. See more

Water quality

1. How do I check the water quality in my area?
2. What does my water supply contain?
3. What should I do if my drinking water tastes or smells funny?
4. Do you add fluoride to your water?
5. See more