Help and advice
Blockages
- Are wet wipes which have 'flushable' on the packaging still a problem?
- What can I flush down my toilet?
- How should I dispose of cooking fat and oil?
- What should I do if I have a blocked sewer or drain?
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Leakage
- What should I do about a leaking tap?
- Do you fix leaks for free?
- How do I apply for a leakage allowance?
- What should I do if I think I have a leak in my garden or outside my property?
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Plumbing
- How do I turn off my water supply?
- What should I do if I have low or high water pressure?
- Can you recommend a plumber?
- Why has my water pressure changed?
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Saving water
- Can you visit my home to help me save water?
- Why has my water usage increased?
- How much water do average households use?
- How can I save water in my home and garden?
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Sewer flooding
- What should if my property has been flooded with sewage?
- Who is responsible for the damage caused by a sewer flood?
- My property has been flooded with sewage. How can you help?
- Who should I contact if I spot flooding in the road or street?
Water meters
- Can I have a water meter if I rent my home?
- How often do you read my meter?
- Can I have my meter moved?
- Can you read my meter for me?
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Water quality
- Do you add fluoride to your water?
- How do I claim a flushing allowance?
- How do I check the water quality in my area?
- What is in my water?
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