Help and advice

Blockages

1. Are wet wipes which have 'flushable' on the packaging still a problem?
2. What can I flush down my toilet?
3. How should I dispose of cooking fat and oil?
4. What should I do if I have a blocked sewer or drain?
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Leakage

1. What should I do about a leaking tap?
2. Do you fix leaks for free?
3. How do I apply for a leakage allowance?
4. What should I do if I think I have a leak in my garden or outside my property?
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Plumbing

1. How do I turn off my water supply?
2. What should I do if I have low or high water pressure?
3. Can you recommend a plumber?
4. Why has my water pressure changed?
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Saving water

1. Can you visit my home to help me save water?
2. Why has my water usage increased?
3. How much water do average households use?
4. How can I save water in my home and garden?
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Sewer flooding

1. What should if my property has been flooded with sewage?
2. Who is responsible for the damage caused by a sewer flood?
3. My property has been flooded with sewage. How can you help?
4. Who should I contact if I spot flooding in the road or street?

Water meters

1. Can I have a water meter if I rent my home?
2. How often do you read my meter?
3. Can I have my meter moved?
4. Can you read my meter for me?
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Water quality

1. Do you add fluoride to your water?
2. How do I claim a flushing allowance?
3. How do I check the water quality in my area?
4. What is in my water?
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Work in your area

1. What will happen if you plan to do work outside my property?
2. Why are you digging up the road?