Help and advice
Bag it and bin it
- What causes blocked sewers?
- What can I flush down my toilet?
- How should I dispose of cooking fat?
- Can I get a fat trap from you?
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Leakage
- Will I have to pay for repairs to my private supply pipe?
- What should I do if I think I have a leak on the private supply pipe in my garden or outside my property?
- How do I spot and report a leak?
- How do I apply for a leakage allowance?
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Plumbing
- Why do I have low water pressure?
- What should I do if I notice a problem with a manhole or drain cover?
- What do I do if I have a blocked sewer or drain?
- How can I tell if my drain is public or private?
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Saving water
- Do you sell water butts?
- How can I get a free Watersave pack?
- How can I estimate how much water I use?
- Can I have a water check?
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Sewer flooding
- Why is the road outside being dug up?
- Who is responsible if a sewer floods?
- What should I do about a sewage leak or if my property is flooded with sewage?
- What will happen if you plan work outside my property?
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Water meters
- When buying a house does the new owner have to keep the water meter?
- How do I read my meter?
- Is my home metered?
- How often do you read the meter?
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