How do I apply for a leakage allowance?

Don't worry if you have had a leak and it has affected your bill - you generally won't pay more than you usually would.

We normally give a full allowance for water and sewerage charges. If we know that a leak has been repaired and we have the information we need, we'll make the allowance automatically.

If you think you are entitled to one, you can apply for a leakage allowance online.