Bills and accounts / Your bill
- How can I change or delete a name on my account?
- How do I register as a new customer?
- The account holder has died
- Where can I find my customer account number or schedule number?
- My account is in credit. Can I claim this back?
- When will I receive bills?
- How can I get a copy of my bill?
- Why is my bill so high?
- Can I estimate how much my bill will be?
- Can I check how much money I owe?
- I'm not moving but how can I change the mailing address for my bill?
- Where can I find the payment reference number on my bill?
- I live in a rented property. Who pays the water bill?
- What should I do if I have a question about my bill?
- Can metered customers pay in instalments?
- Do you offer a leakage allowance?
- Why is my unmetered bill so high?
- Why can I only pay my unmetered bill in 10 instalments?
- Why haven't I received a bill?
- How can I change my monthly payments?