Can I request a paper copy of my bill?Yes. If you need a paper copy of your bill, please contact us and we will happily send you one.feedbackWas this helpful? Yes No Please let us know if you have any feedback.Thank you for your feedbackfeedback actions Send feedback Live ChatRelated articles When will I receive my bills? My account is in credit. Can I claim this back? I'm not moving home, but I need to change the mailing address. What should I do? How do I get a refund on an overpayment? Why is my bill different to my neighbours? Where can I find the payment reference number on my bill?