What should I do if the account holder has died?We are sorry for your loss. Our team is trained to support people who have suffered a bereavement.Find out how to tell us about the loss of a loved one.feedbackWas this helpful? Yes No Please let us know if you have any feedback.Thank you for your feedbackfeedback actions Send feedback Live ChatRelated articles When will I receive my bills? My account is in credit. Can I claim this back? Why haven't I received a bill? Where can I find my customer account number or schedule number? How do I get a refund on an overpayment?
