What should I do if the account holder has died?We are sorry for your loss. Our team is trained to support people who have suffered a bereavement.Find out how to tell us about the loss of a loved one.feedbackWas this helpful? Yes No Please let us know if you have any feedback.Thank you for your feedbackfeedback actions Send feedback Live ChatRelated articles When will I receive my bills? I'm not moving home, but I need to change the mailing address. What should I do? Why is my bill different to my neighbours? Where can I find the payment reference number on my bill? Why is my metered bill so high? Why haven't I received a bill?
