Why is my unmetered bill so high?

The charges you pay are linked to the rateable value of your home and not to the amount of water you use.

If you have recently moved into your property, the rateable value is likely to be different from your previous home. This may be why your charges have gone up.

Learn more about rateable values and how they impact your bill.

Customers who switch to a meter save £125 a year on average - you can apply for a meter online.