What should I do about a sewage leak or if my property is flooded with sewage?

If you spot a sewage leak, a blocked drain or if your property has become flooded with sewage, please call us on 0345 600 4 600 (24 hours).

If your property has been flooded with sewage:
  • avoid contact with sewage wherever possible
  • wear protective clothing and protect any cuts and grazes with waterproof dressings
  • always wash your hands after any exposure and wash and treat footwear with a mild disinfectant
  • keep children and pets out of the contaminated area
  • dispose of any vegetables or fruit growing in your garden if it is flooded
  • avoid planting any crops in the affected area for at least six months.
Learn more about what you should do if your home has been flooded by sewage.