What do I do if I have a blocked sewer or drain?
We're responsible for maintaining public sewers. If you own your own home you're responsible for private sewers and drains.
When a public sewer gets blocked, we will unblock the sewer without charge. When a private sewer or drain gets blocked, you are responsible for unblocking it.
Before employing a drain clearance service, it is important to check whether a blockage is in a public or private sewer. Most blockages can be cleared within minutes so do get a clear breakdown of the costs involved before the work begins.
For those affected by sewer flooding, we're able to help and, where appropriate, pay compensation.