What do I do if I have a blocked sewer or drain?

We're responsible for maintaining public sewers. If you own your own home you're responsible for private sewers and drains.

When a public sewer gets blocked, we will unblock the sewer without charge. When a private sewer or drain gets blocked, you are responsible for unblocking it.

Before employing a drain clearance service, it is important to check whether a blockage is in a public or private sewer. Most blockages can be cleared within minutes so do get a clear breakdown of the costs involved before the work begins.

For those affected by sewer flooding, we're able to help and, where appropriate, pay compensation.

Find out how to prevent blockages in your sewers or contact us.