Will you be doing any work at my property before you fit my smart meter?

We will need to visit some customers to make the external supply pipe that feeds their home smart meter ready. 

This may involve installing a new meter chamber, making some changes to an existing one, or replacing the stop tap. 

We will write to you if we need to work on the supply pipe that feeds your home.

We can usually put meters outside the front of homes, but sometimes we need to put them inside your home or garden.

If you already have a meter, or a meter chamber, we may need to move it slightly or change the fixtures to fit a smart meter.

If you don’t have a meter, we’ll need to put in fixtures on the pipework to allow our meter fitting teams to install one.

You may see our teams in the road setting out barriers the day before we start work to prepare the area.