Will it be disruptive when smart meters are being installed?

In most cases, we will be able to install smart meters very quickly.

When we install yours, we will need to turn your water off for a short period of time, but we will let you know about this beforehand.

There may be cases where we need to enforce a short road closure, which will be explained in your letter.

Priority Services

If you are on our Priority Services Register because you need water for a specific reason, such as in-home dialysis, we will be in touch to arrange a suitable time to fit your smart meter.