Why am I paying two water companies?

You may receive your water supply or sewerage services from another water company.

If you are on the border of our region and receive your water supply from us and sewerage services from another water company, you will receive two separate bills.

If you have a water meter, we will forward details of your water use to the relevant company so your sewerage charges can be billed based on the volume of water you have used.

If you receive your water supply from Bournemouth Water or Cholderton and District Water and we provide your sewerage services, you will receive two separate bills.

If you have a water meter, we will base your sewerage charges on the information provided by your water supply company.

Please see this map of our region for more information.

If you need more help, please contact us.