Why do I have no water?

There are several reasons your water supply could be interrupted.

We might be carrying out planned work in your area. If so, we'll notify you by letter 48 hours in advance.

We might be carrying out emergency work on water mains in your area. To check please enter your postcode on this map.

There might be an issue with your internal plumbing. This is likely to be the case if your cold water kitchen tap isn't affected. In which case you'll need to contact and pay for your own private plumber.

If you need more help, please contact us.

Before getting in touch, please check that:

  • your internal and external stop taps are both fully open
  • the issue is affecting your cold water kitchen tap
  • your neighbours are also affected.