How do you work out my unmetered charges?
If your property is unmetered, you will be charged based on the rateable value of your property.
We are required by law to use rateable values as a basis for working out charges for unmetered customers.
Charges based on rateable value do not reflect the amount of water used.
The higher the rateable value of your home, the greater your charges will be.
Learn more about what rateable values are and how they impact your bill.