Will I have to pay for repairs to my service pipe?

We will detect and repair or replace a leaking service pipe to an individual household property free of charge.

We will do so up to the outside wall of the house, providing it is accessible and does not pass under any structure.

There is no limit to the number of repairs we will carry out.

We reserve the right, where appropriate, to replace the pipe rather than repair it.

Where work is carried out by us, we will reinstate the area directly affected by the repair. When we fit a meter, we check for leaks. If we find one on your service pipe, we repair it free of charge.

Find out more about our free leak repair service.