My toilet is blocked, can you help?
If your toilet is backing up, where possible check if your neighbours are suffering from similar problems.
If they have a problem too, this might be caused by a blockage in the sewer system.
In this case, please contact us so we can send someone to investigate the issue free of charge.
If the issue is only affecting your toilet, you may have a blockage in your property's internal plumbing or drains.
Pipework extending from your property to its boundaries is your responsibility so you'll need to find a plumber to fix the problem.
We recommend using WaterSafe to find a qualified plumber.